Delivery and Info
Delivery & General info
IMPORTANT UPDATES -
Our usual 2 week turn around time on made to order item's has resumed. Please also note that our made to order deadline for UK Christmas delivery is midnight on December 8th! Anything ordered after this date may not arrive in time for Christmas. For international Christmas delivery please email firstname.lastname@example.org before ordering.
RedMeg Ltd is a small independently run business based in The Cotswolds in the UK.
We aim to get your orders to you a speedily as possible and will contact you should we anticipate any sort of extended delay.
FIRST CLASS / RECORDED DELIVERY AS STANDARD
All orders are sent via first class post (airmail for non UK orders) and orders over £30 will require a signature upon delivery. Should you not receive your order you must inform us within 60 days, all claims after that time will not be entered into.
PERSONALISED GIFT CARDS
We offer a personalised 'Gift Card' service which allows you to pre-order any RedMeg even if it's currently sold out and you will be sent a beautiful custom Gift Card to give to the lucky recipient with the item to follow. You will be contacted once we receive your order with regards to the gift card service. Do of course email ahead of ordering if you need more information on the item you are interested in!
As many purchases are for Weddings, birthdays, anniversaries etc which are time critical do let us know if you have a deadline, equally if you need something in a real hurry let us know so we can do our best to ensure your item is with you in good time.
To help us get your package to you as quickly as possible please double check your postal address to ensure that it includes house number or name, street, town and postcode.
If being sent to a works address please ensure the company name is included.
SIGNED FOR SERVICE
This is a Royal Mail 1st class service that requires a signature on delivery. It is not a next day or express service.
Standard shipping is by airmail.
Target delivery times
Within Europe aprox 3-5 working days from day of despatch
Rest of the World aprox 7-10 working days from day of despatch
Caveat Emptor. Please note that whilst we will ship to many locations around the world we have no control over Customs/Border control and postal delivery within any given country.
As such we accept no responsibilty for late/non arrival of any order to be delivered outside of the UK.
We offer a fully exclusive bespoke handbag service, yours will be the only one like it in the world. Details can be provided on request
There are no additional shipping charges for ordering a RedMeg bag for all customers in the UK. Let us know if you require an express delivery and we can quote you a price
A Courier service can be arranged on an individual basis by request.